Lost or Stolen Card

Report your card lost or stolen

Credit cards: call 866.234.4691

Debit cards: call 800.845.5025

Business Hours
Day of the WeekBusiness Hours
Monday7 AM – 7 PM CT
Tuesday7 AM – 7 PM CT
Wednesday7 AM – 7 PM CT
Thursday9 AM – 7 PM CT
Friday7 AM – 7 PM CT
Saturday8 AM – 1 PM CT

What to Expect

When you call to report a lost or stolen card, our team will work with you to verify recent transactions and prevent any future unauthorized use. A new card will then be created for you. You will receive your new card in the mail within 3-5 business days. A fee may apply.