What if a debit card transaction is fraudulent?

Log into your Digital Banking account on any device. Click on the individual transaction and then click the “Dispute” link under “Need Help?” Complete the form fields and submit. The form will send the information via Message Center, and a Connexus employee will reach out to follow up. For non-debit card transactions that you believe are fraudulent, please reach out to our Member Contact Center via Message Center or phone call.