Where can I find my account number to set up direct deposit or other ACH deposit or withdrawal?
To find your account number, log in to Digital Banking from any device. Select the preferred account from your Dashboard and then select the “Details” tab. The account number format can vary based on the account type.
See below for instructions on identifying the correct account number for each type.
- Checking/Money Market/HSA: Use the Checking Account Number (not the Account Number that is partially masked).
- Simply Savings: Click or tap the eye icon next to Account Number in the App or under the account name on desktop to unmask the account number. Use the numbers to the left of the dash only.
- All other accounts, including Additional Simply Savings: Click or tap the eye icon next to Account Number in the App or under the account name on desktop to unmask the account number. Use the full number displayed, including the dash and suffix.
You can also go to the Form Center on the desktop site and download the Direct Deposit Letter for the account for which you are setting up the deposit or withdrawal. This letter will provide everything you need for a new ACH transfer, including the account number, routing number, and Connexus’ address. You can also reach out to our Member Contact Center via Message Center or phone call to verify the account number you will need. We recommend using one of these methods to ensure your ACH transfer is not rejected for incorrect account number formatting.