Mobile App Account Deletion Policy

Below you will find steps on how to request that your Connexus CU Mobile App account be deleted and information on the data that will be removed during the process.

Steps to Request Account Deletion

Contact us to request that you would like to delete your Connexus CU Mobile App account by one of the methods below:

  1. Call us at 800.845.5025
  2. Submit a secure message within the Connexus CU Mobile App

Data Deletion from the App

When you request the deletion of your account, the following data will be deleted:

  • Personal Information: All personally identifiable information such as your name, email address, and phone number, will be deleted from the Connexus CU Mobile App.
  • Transaction History: All records of your financial transactions within the Connexus CU Mobile App.
  • App Usage Data: Any data related to your interactions and usage of the Connexus CU Mobile App within the application’s backend.