Loan Payment Options

Make a loan payment

Digital Banking‍1

Transfer from a Connexus account

Free

Processed instantly

Recurring payment option

Pay in Digital Banking

ACH transfer from an external account

Free

Processed Same or Next Business Day‍3

Recurring payment option

Pay in Digital Banking
One-time guest payment

ACH transfer from an external account

Free

Processed instantly‍3

Make one-time guest payment

Debit card‍2

$4.75 processing fee

Processed instantly‍3

Make one-time guest payment
Phone

Transfer from a Connexus account

Free

Processed instantly

Recurring payment option

Call 800.845.5025 with your member number, loan number, and SSN

ACH transfer from an external account

$9 convenience fee (one-time payment)

Free (recurring payments)

Processed instantly‍3

Call 800.845.5025 with your member number, loan number, SSN, along with the routing number and account number for the other financial institution

Debit card‍2

$9 convenience fee

Processed instantly‍3

Call 800.845.5025 with your member number, loan number, and SSN

Telephone banking

Pay from a Connexus account using our automated phone system. Learn how it works.

Free

Processed instantly

Call 800.845.5025 ext. 4701

Mail

Mail a check with your loan coupon

Cost of a stamp

Payment processed upon receipt

Mail a check with your loan coupon to:

Connexus Credit Union
PO Box 219745
Kansas City, MO 64121-9745

Pay in-person

Pay with a check or cash at a Connexus branch or a shared branch location

Free

Processed instantly

Bring your government-issued photo ID and member number to any Connexus branch or find a shared branch location

Pay off a loan

1. Get a payoff quote

Before you pay off your loan, it’s important to calculate the exact payoff amount or request a payoff quote. This will ensure that you are paying off the correct loan amount. Please use one of the following two options:

  • Use our Digital Banking payoff calculator in the account details to determine your loan payoff amount.
  • Call our Member Contact Center at 800.845.5025 to receive a payoff quote.

Real estate payoff requests can be faxed to 833.606.1562 along with a signed authorization.

2. Choose a payoff option

Digital Banking‍1

Transfer from a Connexus account

Free

Processed instantly

Pay in Digital Banking

ACH transfer from an external account

Payoff balance must be less than or equal to $25,000

Free

Processed instantly‍3

Pay in Digital Banking
One-time guest payment

ACH transfer from an external account

Payoff balance must be less than or equal to $25,000

Free

Processed instantly‍3

Make one-time guest payment

Debit card‍2

Payoff balance must be less than or equal to $25,000

$4.75 processing fee

Processed instantly‍3

Make one-time guest payment
Phone

Transfer from a Connexus account

Free

Processed instantly

Call 800.845.5025 with your member number, loan number, and SSN

ACH transfer from an external account

Payoff balance must be less than or equal to $25,000

$9 convenience fee

Processed instantly‍3

Call 800.845.5025 with your member number, loan number, SSN, along with the routing number and account number for the other financial institution

Debit card‍2

Payoff balance must be less than or equal to $25,000

$9 convenience fee

Processed instantly‍3

Call 800.845.5025 with your member number, loan number, and SSN

Telephone banking

Pay from a Connexus account using our automated phone system. Learn how it works.

Free

Processed instantly

Call 800.845.5025 ext. 4701

Mail

Standard Mail via USPS

Cost of a stamp

Payment processed upon receipt

Mail a check along with your member number, loan number, and payoff statement to:

Connexus Credit Union
PO Box 8026
Wausau, WI 54402-8026

Overnight Mail via UPS or FedEx

Cost varies based on carrier

Payment processed upon receipt

Mail a check along with your member number, loan number, and payoff statement to:

Connexus Credit Union
Suite 102
1 Corporate Dr.
Wausau, WI 54401

Branch (in-person)

Pay off with a check or cash at a Connexus branch or a shared branch location

Free

Payment is processed instantly

Bring your government-issued photo ID and member number to any Connexus branch or find a shared branch location

Wire transfer

Call 800.845.5025 for instructions that you can provide to a buyer and/or purchasing financial institution

Important

For Auto & Recreational Loans

The lien/title release process is expected to take approximately eight calendar days once payment is received. If a title is being mailed from your local DMV/titling agency, we’re not able to account for any additional processing time needed to complete the process.

See Lien/Title Release FAQs

Pay my credit card

If you have questions about your current Elan Credit Card, please call 800.558.3424 or visit Elan Financial Services’ credit card account portal.