Loan Payment Options
Make a loan payment
Digital Banking1
Transfer from a Connexus account
ACH transfer from an external account
One-time guest payment
ACH transfer from an external account
Debit card2
Phone
Transfer from a Connexus account
Call 800.845.5025 with your member number, loan number, and SSN
ACH transfer from an external account
Call 800.845.5025 with your member number, loan number, SSN, along with the routing number and account number for the other financial institution
Debit card2
Call 800.845.5025 with your member number, loan number, and SSN
Telephone banking
Pay from a Connexus account using our automated phone system. Learn how it works.
Call 800.845.5025 ext. 4701
Mail a check with your loan coupon
Mail a check with your loan coupon to:
Connexus Credit Union
PO Box 219745
Kansas City, MO 64121-9745
Pay in-person
Pay with a check or cash at a Connexus branch or a shared branch location
Bring your government-issued photo ID and member number to any Connexus branch or find a shared branch location
Pay off a loan
1. Get a payoff quote
Before you pay off your loan, it’s important to calculate the exact payoff amount or request a payoff quote. This will ensure that you are paying off the correct loan amount. Please use one of the following two options:
- Use our Digital Banking payoff calculator in the account details to determine your loan payoff amount.
- Call our Member Contact Center at 800.845.5025 to receive a payoff quote.
Real estate payoff requests can be faxed to 833.606.1562 along with a signed authorization.
2. Choose a payoff option
Digital Banking1
Transfer from a Connexus account
ACH transfer from an external account
One-time guest payment
ACH transfer from an external account
Debit card2
Phone
Transfer from a Connexus account
Call 800.845.5025 with your member number, loan number, and SSN
ACH transfer from an external account
Call 800.845.5025 with your member number, loan number, SSN, along with the routing number and account number for the other financial institution
Debit card2
Call 800.845.5025 with your member number, loan number, and SSN
Telephone banking
Pay from a Connexus account using our automated phone system. Learn how it works.
Call 800.845.5025 ext. 4701
Standard Mail via USPS
Mail a check along with your member number, loan number, and payoff statement to:
Connexus Credit Union
PO Box 8026
Wausau, WI 54402-8026
Overnight Mail via UPS or FedEx
Mail a check along with your member number, loan number, and payoff statement to:
Connexus Credit Union
Suite 102
1 Corporate Dr.
Wausau, WI 54401
Branch (in-person)
Pay off with a check or cash at a Connexus branch or a shared branch location
Bring your government-issued photo ID and member number to any Connexus branch or find a shared branch location
Wire transfer
Call 800.845.5025 for instructions that you can provide to a buyer and/or purchasing financial institution
Important
For Auto & Recreational Loans
The lien/title release process is expected to take approximately eight calendar days once payment is received. If a title is being mailed from your local DMV/titling agency, we’re not able to account for any additional processing time needed to complete the process.
Pay my credit card
If you have questions about your current Elan Credit Card, please call 800.558.3424 or visit Elan Financial Services’ credit card account portal.